Customers must check-in at the meeting point at least 15 minutes before the start of the tour. Once the guide has left with the group, late-comers will not be provided with a refund. No-shows will not be refunded.
The tour will run rain or shine. Refunds will not be given due to unfavorable weather.
Suitcases, any type of bag with wheels and large backpacks/rucksacks are not permitted. The Colosseum does not provide any kind of storage lockers. Make sure to find a storage facility prior to arriving at the meeting point.
Glass containers, aerosol sprays and weapons (including scissors and pocket knives) are not allowed in the Colosseum. If brought through the security checkpoint, visitors will be directed to discard the items or will be denied entry. Make sure to leave any of these items at your accommodation.
There are mandatory security checks at all entry points to the sites. The time spent in the security line varies and this line cannot be ‘skipped.’ The wait time for the security check can be considerable during peak times/seasons and has nothing to do with the ticket line.