Contact Us


We are sensitive to your travel concerns and understand that you may need to cancel your booking last minute. The fastest and easiest way to cancel a booking is by logging in to your account. For any questions or for further assistance, our customer service professionals are available to assist you.

Hey there, what can we do to help?

The meeting point for your activity can be found on your booking summary as well as your booking voucher.

A booking voucher will be sent to the email address provided after your payment has been confirmed.

If you have any questions or have not received your booking voucher, please contact the customer service team.

Booking vouchers are needed when you check in at your activity. It is best to either print your voucher or save the voucher to your smartphone. Make sure you will have access to your booking voucher even when you are offline.

Booking voucher emails can sometimes be found in your spam folder. If you cannot find your booking voucher in your inbox, be sure to check your spam folder.

Still need help?

If you still need assistance from the customer service team you can: